How quickly do you respond to calls in Westminster?+
Emergency calls jump the queue β we aim to have someone stabilizing an active leak in Westminster the same day. Non-emergency estimate requests are typically scheduled within a day or two.
Will I get a written estimate before you begin?+
We give every Westminster customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
What licensing and insurance do you carry?+
Yes β Big Toms Roofing is fully licensed to perform Roofing in TX, and we carry both general liability and workers' compensation coverage. We're happy to provide documentation before you sign anything.
What happens if my roof is leaking right now?+
We offer 24/7 emergency response for active leaks, storm damage, and fallen debris. If your roof is actively leaking, call +1-855-469-0306 right away β we'll walk you through immediate steps and dispatch a crew to stabilize the damage.
Will you work directly with my insurance company?+
Yes β we document damage with detailed photos and can meet your adjuster on-site to walk through findings. Many Westminster customers say this cuts weeks off their claim process.
How many days will a reroof take at my Westminster home?+
Most residential replacements in Westminster take one to three days depending on roof size, pitch, and material, weather permitting. We'll give you a specific timeline in writing as part of your estimate.
What brands do you work with?+
Our Westminster crews are certified for major shingle manufacturers as well as metal roofing and commercial membrane systems β we'll help you choose based on budget, home style, and how long you plan to stay in the house.
What kind of warranty comes with a new roof?+
Every Roofing job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
Do you do pre-listing or pre-purchase roof inspections?+
Yes, we perform pre-purchase and pre-listing inspections throughout Westminster with a written report and photos β useful for negotiations on either side of the transaction. Ask about current pricing when you call.
Are you only in Westminster or do you cover nearby towns?+
We serve Westminster and the surrounding communities throughout Westminster, TX β see the coverage section below for the specific zip codes and nearby cities we handle regularly.
